What do our past customers think of us?
Robert Mustow & Michelle Chandran 2018 |
Thanks Martin for all your help along with Lawrence, it made it just that little bit easier |
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Tiffany Bartley & Michael Hobson 2017 |
It's been a bit of a whirlwind since settlement a little over a week ago. Michael and I wanted to take the time to formally say thank you. Nine years ago, the Home Loan Advice Centre helped us secure our first home loan, allowing us to purchase our family home. You made such a daunting financial commitment hassle free by navigating the way for us. |
Jamie & Lia Lankford 2017 |
Lia and I want to thank yourself and Lawrence, what a Christmas gift!! |
Bernie Maher 2017 |
THANK YOU both for your tremendous support and help through this somewhat laborious process... Your work and professionalism is first class and invaluable. |
Jonathan & Kristina Attia 2017 |
We found the Home Loan Advice Centre to be unbelievably helpful throughout our home buying process. From the first meeting with Lawrence and first call with Martin, both were extremely responsive, helpful and also patient and understanding. They shared plenty of knowledge of various mortgage options available to us, but also provided us with really valuable insights into the whole home buying process and advice on our options. We ended up getting a loan which we’re extremely happy with, and thanks to the advice of hlac we managed to lock in fixed rates just before they were increased by the bank.I really cannot recommend hlac enough. |
Lorraine Chirawu 2016 |
Thank you so much Lawrence and Martin, I would not have got to this stage without you. I barely had an idea of where to start on getting my home loan and both have guided me throughout the whole process, making it all seem so easy. From working out what I needed to save for my deposited, and researching different options for me and negotiating my loan for me. Thank you so much for helping me get into my new home |
Shawn Hadlow 2016 |
Just thought I'd let you know that i received full payment for the extra works last night. Would also like to say thanks to you and everyone at the home loan advice team who has helped me out along the way. I had no idea what i was getting myself into about a year and a half ago and couldn't have done it without your help. I have also been recommending you to all my family and friends. |
Trina Whincop 2016 |
I just can’t thank you both enough for making this happen for us, I have never in my life had such amazing service for something, that something being the biggest purchase of our lives Thanks so much we are all moved in and getting settled. I echo Trinas praise…. |
Chintan Shah 2016 |
Thank you very much Martin and Lawrence |
Gabrielle Baker 2016 |
Dear Lawrence |
Mouna Etienne 2014 |
This is our 3rd time using the service of Home Loan Advice Centre and we could not be happier each time we dealt with either Lawrence or Martin. These guys know their job inside out and understand the needs of their clients. I have already referred friends and family to them and the outcome is in such high standard, prompt and professional. What I like about their service is constant update via emails or phone.Everystep of the way is very well explained and clarified. I have nothing but praise. I will never approach a bank or another brokerwithout speaking to them first. |
Paul Hardey 2014 |
Thanks very much for your very professional advice and support in my purchase of 708 Berthong Road, Cootamundra. I approached HLAC after receiving a very favourable report from a colleague who used your services. |
Allan Chan 2013 |
Thankyou so much once again Home Loan Advice Centre!! When I bought my 1st property 10 years ago, Lawrence and Martin helped me through the whole loan process, and 10 years later I had no hesitation in asking for their services once again. Once again they made it so easy for me, and explained the whole process every step of the way. I was extremely impressed with the level of transparency and the time and effort they both put into my individual situation. I am so happy with my new purchase, and I have no doubt that for property number 3, I will be using them once again. |
Peter & Kristy McClelland 2013 |
I had been making enquiries with other various and well known lenders, they all seem to take the easy option for them and would not tailor any solutions to meet my requirements. Not giving up I found the number for Home Load Advice Centre and spoke to Lawrence, by the end of our first conversation we had numerous options given to us. Not only was it not a difficult process, but both Lawrence and Martin made it as pleasant as it can be and went well beyond my expectations in regards to customer service. We will be customers of the Home Loan Advice Centre for life. |
Mario Soto & Leeanne Neto 2012 |
The service given by Martin and Lawrence was spectacular. They helped me through every single step of the loan process and were always available to answer any questions or concerns I may have had. They were on top of everything and very organised. Even my lawer said that she has never dealt with such an organised firm and she will be recommending them to others. We that you so much for making our purchase and dreams possible. I would not hesitate to use HLAC again and will be recommending them to all friends and family |
Mouna & Paul Etienne 2012 |
Paul and I tremendously happy and grateful to your constant guidance and support through organising and achieving the refinancing of our existing property and utilising the equity to organise a second loan for us. In the past we dealt with different home loan services but we never came across with a dedicated and knowledgeable person like Lawrence. What impressed us the most with Home Loan Advice Centre is the transparency of your service by explaining every single step and making us feel as though you have no other client but us. On our initial conversation I knew we were in good hands. Paul and I have already started spreading the message to our friends about your service. We will not hesitate to refer you to our friends and use your services again. We rate your communication to clients and delivery of service 110%. Many many thanks for helping us achieve our dream home and starting our fist investment property. Paul and Mouna |
Marg & Jamie Hearn 2012 |
We just want to thank Lawrence and Martin for all their help setting up our loan. We really did not know how to find the best deal out there and Lawrence made it easy. Any time we had questions he was easy to reach by phone and not impatient with us at all (being novices). He kept us informed with the progress of the loan every step of the way. We do recommend them, especially if you have not organised a loan before. Everything went according to plan. Thankyou Martin and Lawrence, we will recommend you to our friends. Regards Marg and Jamie Hearn |
Leanne Casey 2012 |
A huge thank you to the HLAC team, could not have asked for better help and definitely couldn't have done it without you! |
Bill De Jong & Kathy Prince 2011 |
Thankyou Martin and Lawrie, you provided the best home loan service that we have experienced. We will certainly be recommending you to friends and colleagues. The whole process was made easy by your efforts to secure the best possible outcome for our situation, and we so much appreciated being kept up to date with each step along the way. You certainly do provide a "complete home loan service". extremely satisfied, John and Jane |
Ken & Wendy Wilkes 2011 |
We would like to say a very big thank-you to you both for all your help in arranging our mortgage for us. |
Peter & Lisa Clark 2011 |
We would like to take this opportunity to thank Lawrence and Martin from the Home Loan Advice Centre for all of their help. As a first time home buyer we were clueless when it came to the home loan process but fortunately Lawrence and Martin were always on hand to answer any questions, big or small, and to guide us through this daunting process. Without them, we would not be moving into our new home next week! We will be recommending them to all of our friends who are looking to buy a property in the future |
Matt Yearsley 2010 |
I was looking for a loan with the maximum LVR I could get and struggling through a number of lenders and brokers. Lawrence and Martin set it up for me with no hassles whatsoever and helped me get everything in order so that the loan went through without issue. I look forward to dealing with them again on the next one! |
Michelle Throne 2010 |
"Great service. Excellent communication. Walked us through each step. Took the headache out of the home loan process. Thanks!" |
Jacqueline & Jock Shimeld 2010 |
Lawrence and Martin provided friendly, reliable and supportive service in all aspects of the process. We appreciated that all our inquiries were thoroughly addressed, and we were always informed of progress of the application - this was very reassuring. |
Rebecca Love & Rodney Portlock 2010 |
Thank you so much Lawrence and Martin for all your hard work ensuring that our application and settlement was as stress-free as possible. |
Andrew Carr 2009 |
Thanks Lawrence and Martin, |
Jordana Grey 2009 |
I cannot recommend Lawrence and Martin highly enough. |
Lesley Henderson 2009 |
As a first home owner I had no idea where to start with mortgages or what was needed to buy a house! Lawrence and his team were a great help and 'held my hand' every step of the way, offering advice and support when having to make decisions or complete paperwork. I have already and will continue to recommend Home Loan Advice Centre to anyone. |
Sebastian James 2009 |
Lawrence and Martin truly excel in every aspect of their profession. They were always prompt at returning my e-mails and phone calls which as a first time buyer not used to the system provided a great deal of reassurance during every step of the transaction. I could not have asked for a better experience in securing finance for what I hope to be the first of many Australia property acquisitions. I can categorically say I would have no hesitation in using their services again and would highly recommend them to both first time buyers and any budding investors looking to build a trusted team of advisors. |
Mai Mai Lin 2009 |
I am very happy with your service, very efficient, will definitely recommend you to others. |
Philip Jaimeson 2009 |
Martin/Lawrence. Just a quick message to say thank you for all of your advice and assistance in getting our mortgage set up for us. In particular, thank you Lawrence for your patience in explaining the whole process to us as mortgage novices and for being so easy to contact for advice when we needed it. We would have no hesitation in recommending you to anyone in the future. Now settled in the house after what seems like months of planning and preparation! Regards Philip Jamieson and Lizzie Batchelo |
Anthony Yong 2009 |
Impeccable and extremely sound advise is what I do say when HLAC is concerned! Thank you. I would surely recommend to anyone who is planning to get a HOME Loan |
Sebastian James-Yong Emma 2009 |
Hi Lawrence and Martin, Just a quick e-mail to say a huge thank you for your help in securing the finance for what I hope will be the first of many properties. It was an absolute pleasure dealing with both of you and I would have no hesitation in contacting you again for any future mortgage advice and of course will recommend you to anyone I know looking to buy. I have written a bit more in the testimonial field below should you want to use this for your website. All the best and I look forward to doing business with you again soon. Kind regards Sebastian and Emma Lawrence and Martin truly excel in every aspect of their profession. They were always prompt at returning my e-mails and phone calls which as a first time buyer not used to the system provided a great deal of reassurance during every step of the transaction. I could not have asked for a better experience in securing finance for what I hope to be the first of many Australia property acquisitions. I can categorically say I would have no hesitation in using their services again and would highly reccomend them to both first time buyers and any budding investors looking to build a trusted team of advisors. |
Daryn Treganowan 2009 |
Hi Sharon, Just wanted to write a quick thank you for your service in organising home loan. Settlement went through and I was busy moving into new home on the weekend. Please also pass my thanks on to anyone else that helped along the way. All the help was much appreciated as it can be a bit daunting for a first home buyer that has not been through the process before. Once again thanks and I will be sure to recommend your service to family and friends in the future. Regards Daryn |
Lesley Henderson 2009 |
As a first home owner I had no idea where to start with mortgages or what was needed to buy a house! Lawrence and his team were a great help and 'held my hand' every step of the way, offering advice and support when having to make decisions or complete paperwork. I have already and will continue to recommend Home Loan Advice Centre to anyone. |
Andrew Carr 2009 |
Thanks Lawrence and Martin, To a first home purchaser your experience and attention was fantrasticly helpful. Excellent communication and thorough service throughout all aspects of purchanse and finance. Will recemend highly to those I know are in the market as I was. |
C Huttenrauch |
It gives us great pleasure to be able to recommend Bianka. Because of an overseas trip we only had a few weeks to find and finalise our home loan. Banks often work to different timetables, but Bianka made sure that every deadline in the process was met in time. As we were first time investors we appreciated her patience in explaining all necessary steps and requirements, making sure we understood and were happy. Contracts were exchanged on our way to the airport, everything went well and even after settlement Bianka followed up to ensure everything was right. Working with Bianka made this a much less daunting task. THANK YOU! |
M.J.Marmora |
After trying to decipher which First Home buyer product would be the best option for me, I decided to contact the Home Loan Advice Centre for advice. They referred me to Bianka who provided me with kilos of information. Bianka was able to find a product that exceeded my expectations and will save me lots of money in the long run. A great start for a first home loan, and giving me the edge that will result in purchasing an investment property sooner than I ever thought. I would highly recommend the Home Loan Advice Centre to anyone, especially to the first home buyer who is finding wading through all the info a little daunting. My advisor Bianka, took the time to listen to my concerns, answer my one thousand and one questions, and found the product that is absolutely right for me. |
J Daly Jamestown |
We were having trouble trying to find a lender for our Home Loan and with the great help and support from the Home Loan Advice Centre and the caring support given to us from Bianka Demets we would not be in our own home today. Bianka restored our faith in human nature as we had so many knock backs and were told that we would not get a loan. Bianka was so kind and understanding and did not make us feel like we were useless and not worth worrying about so thank you very much and we will be telling all our friends and family |
K. Linton Adelaide |
Bianka from the Home Loan Advice Centre made the whole process of applying for a loan and buying a home extremely easy and smooth. From start to finish she was available to answer questions and followed up everything very quickly. I found the service professional, efficient and also friendly and personalised. I was very impressed and would happily recommend the services of the HLAC. I will certainly use their services again should I need to apply for another loan |
T Johnson |
I would like to take this opportunity to thank Bianka for all her help and support with the refinance of my home. I was very pleased with the service and support. She kept me informed every step of the way. I would recommend Bianka for any financial help |
Sally Wrigley 2008 |
We were extremely happy with the service we received from Martin and Lawrence... I will definitely recommend this company to any of my friends wanting home loans. I would like to thank Martin in particular for always being so helpful and always getting back to me quickly with answers to my questions. A pleasure to deal with.. Thanks Sally Wrigley |
Geoff Stewart 2008 |
What can I say but a job well done. Very efficient, Very Informative. We were kept aware and up to date during the whole process and explained things as necessary. Fast to act we were not waiting days for a reply, many times receiving some sort of information the same day if any changes were needed or asked for. Followed right to the end and communication was always open with other 3rd parties such as the conveyancer.. |
Lynda and John Taylor 2008 |
I can’t tell you how grateful we are to Lawrence and Martin for all the hard work in getting us our loan to buy our very first home. It was no easy task I'm sure as we were a difficult case but they made us feel like it could be accomplished from the start. Martin was fantastic with follow ups (even a call on a Saturday to tell us our loan was approved late Friday). We would highly recommend Home Loan Advice Centre to anyone in need of finance to buy a property. Thank you both for getting us something we never thought was possible |
Belinda Reynolds 2007 |
Thanks very much everyone for your assistance. Big kiss to you both Martin and Lawrie, would never have happened without you guys. |
Steve Phillips 2007 |
G'day Martin, (and Lawrence) |
Dave Coates 2007 |
Lawrence and Martin are exceptional, the entire process was easy to understand and you both provided me with every detail that I needed, patient and friendly I would not hesitate to recommend the HLAC to anyone who is trying to understand what’s what in trying to buy a house…Thank you so much for everything you have helped me with |
Justin 2007 |
Overall I was very satisfied with the service you provided. Thank you for all your help in the process. I would say that the five part training course is a very valuable part of your offering, so it is worthwhile pointing that out to future clients. |
Jacqueline Moysey 2006 |
I couldn’t have asked for a better broker. Martin took every action to ensure I was set up with the best lender, and the best deal. Martin was always contactable, approachable and very helpful |
Lyn and Lloyd Neville 2006 |
We are in the farming and business consultancy industries, however, as mature aged workers we felt time was running out for us to acquire a loan and then to repay it. We needed a loan to renovate our home and consolidate our existing loans. We were frustrated from our attempts to get help from the mainstream banks their negative attitudes poor customer service left us completely at a loss as to what to do next. Martin at HLAC came to our rescue. Literally within minutes of contacting HLAC Martin was on the phone to us providing friendly, caring, professional service, and practical and realistic solutions to our problems. Every question we had either by phone or email, was answered immediately by Martin. We were never kept waiting for a reply. Martin and Lawrence were always able to reassure us and they were always positive in their approach and in their advice to us- which was a tremendous relief to us. Martin was even available for us during his Christmas holiday break-to steer us through the whole process of acquiring our loan from application to settlement. At no time have we ever felt alone Martin has been there for us. The whole process of acquiring our Asset Line loan has been completely hassle and worry free for us thanks to Martin and Lawrence. Our main contact has been with Martin with Lawrence acting behind the scenes and providing additional updates on the progress of our loan application through settlement. We have found Lawrence to be absolutely wonderful as well. We can never thank Martin and Lawrence enough for all their help we can only say to others looking for a loan avoid the hassles and frustrations of acquiring a loan do as we did forget the mainstream banks go straight to Martin and Lawrence they will do the work for you leaving you to get on with living your life! Thank you Martin and Lawrence. |
Allen Pedersen 2006 |
I have been very impressed with Home Loan Advice Centre. They have investigated, organised and processed my home loan applications in a professional manner with a minimum of work required from my side. |
Paul Phillips 2006 |
I found Home Loan Advice Centre very helpful throughout the application process. They were professional at all times and never hesitated to assist you with your enquires. I would recommend Home Loan Advice Centre to anyone who requires a professional services and the right loan. |
Swee-Lan Ong 2006 |
Home Loan Advice Centre was recommended to me for my first home purchase and I am more than happy with their services. They were more helpful than the people that I was dealing with at the Banks. Both Lawrence & Martin were extremely patient in explaining everything to me and helping me with the type of loan best suited for me. All questions and requests were answered immediately whereas with the banks, I couldn't even find someone to talk to. |
Kym Graham 2006 |
My experience dealing with the Home Loan Advice Centre was an excellent one. The world of mortgages is a minefield, and the team were able to help me identify which loan was suitable for my purposes, help me understand the range of products in the marketplace, and accompany me through the approval procedure smoothly and efficiently. I would not hesitate in recommending Home Loan Advice Centre to anyone looking for home finance. |
Davina & Jason 2005 |
We found that dealing with both Martin and Lawrence was a very hassle free experience , we found their service to be very professional, and they were only too happy to answer the many questions that we threw at them. We would definitely use their services again. |
Christian Edwards 2005 |
Home Loan Advice Centre were great in helping me identify a loan and budget for my purchase, apply for and finalise my home loan and tie up all the loose ends post completion. Throughout the process, which lasted nearly 2 years, they were responsive, tenacious and a pleasure to deal with. |
Leonie Fuller 2005 |
I was refereed to the Home Loan Advice Centre by my sister and her partner as they had done all the running around to find a home loan before they found the Home Loan Advice Centre, they found the staff at the Home Loan Advice Centre to be very helpful. My experience with the Home Loan Advice Centre has been just as good and I would recommend them to anyone looking for a home loan. All I did was send an email and they did the rest. |
Paul Trosti 2005 |
I had purchased two other properties previously and was exploring the most cost effective way to purchase the third while avoiding unmanageable debt levels. Through discussions with my accountant and Lawrence we were able to agree on a strategy which best utilised my capital while providing growth potential and containing liabilities to a required minimum. To Lawrence's credit he persisted in working through the various financing options, managing to identify the most cost effective approach to each. Ultimately we selected the right loan to meet my immediate, short and medium term goals all within an ambitious settlement period. I intend to keep working with Lawrence to finance new ventures. |
Jennifer Welding Paul Welding 2005 |
We had no previous experience at buying a house, Lawrence explained the whole process to us and gave regular follow up information on where our loan was at. I was reassuring to know that someone was keeping progress and acting in our best interests. I would highly recommend Lawrence. |
Simone Rosslind 2005 |
Many many thanks for all your assistance, my family & I appreciate all the hard work and effort you put into organising our home loan. We moved in over the long weekend and the new place is beautiful. A colleague recommended Home Loan Advice Centre to me and I will do the same to anyone that is looking for a simple, stress free & friendly service. This was my first purchase of property and had very little knowledge of the home loan process. Lawrence and Martin guided me every step of the way and consistently went out of their way to make the process as easy as possible for me and my family. I found the First Home Buyers e-course to be very handy and I referred to it with every stage we were going through. I was very impressed with Home Loan Advice Centre and couldn't of done it wthout them. |
Emma Beck 2005 |
We have found your service to be absolutely priceless. First of all you were patient, welcoming and understanding to our needs, you took time out to explain things clearly and we felt that we could approach you for advice and problems no matter how big or small. You were consistent, diligent and thorough and we felt that you genuinely cared about whether we made the right decision. Your service did not stop at loan products you also mentored and tutored us through the finding and the painstaking buying process which was extremely helpful. I cannot recommend your service highly enough. |
James Noble 2004 |
I found Home Loan Advice Centre to be extremely efficient and proactive in dealing with my home loan application. In addition, they also provided me with a much greater range of loan options compared with those which I had obtained from other brokers. As a result of their outstanding service, I have since used Home Loan Advice Centre for my subsequent loan applications. |
Ellen Baron 2004 |
I would thoroughly recommend Lawrence and Martin for any assistance on home loans. Lawrence in particular was extremely thorough and helpful, available at critical points in the process and completely up to speed on my level of need. Martin was fabulous in following up all small details and helping me get paperwork sorted at a particularly stressful time. I would definitely use them again. |
Ben Hubbard 2004, 2006, 2007, 2008 |
I used the Home Loan Advice Centre to refinance some existing mortgage loan faculties. Their service was of a high level and they showed a good understanding of the various products available. I would be happy to recommend Home Loan Advice Centre to other parties. |
Brooke Pendlebury 2004 |
I was very satisfied with the service provided by both representatives I dealt with from Home Loan Advice Centre. Both were professional and understanding with all my questions and queries. I felt confident, as a first-time homebuyer, that Home Loan Advice Centre were providing me with the best advice in relation to the most appropriate home loan to suit my needs |
Alex Earp 2004 |
I was a referred to Lawrence, by a close colleague of mine some 2 years ago. As this was my first purchase of real estate in the Sydney market, you could imagine it was quite a big event for me. Lawrence and Martin with the team at the Home Loan Advice Centre were patient, honest, courteous and persistent in the entire process from, start to finish. I didn't feel pushed at all. In fact, Lawrence's approach was to understand thoroughly my current situation by asking questions. Then get an idea as to my desired situation, then simply build the bridge. The follow up and professional approach that was undertaken by Lawrence is of a very high standard. And I would recommend him to all of my colleagues, family and friends. I would be entirely confident that, no matter your financial situation, Lawrence and the team would be able to add real value to whatever your requirements may be. As it turned out for me, I managed to get the most competitive package for my home loan in the market. Some 2% less than the other lenders. I will be purchasing again in 6 - 12 months time, pending market forces, and would have no hesitation in using Lawrence again. |
Cathy Aboud 2004 |
I really appreciated the patience both Martin and Lawrence had in dealing with all my queries and taking the time to ensure I understood what I was going through. I particularly found it beneficial as I found the whole purchasing of a place and getting a home loan a rather stressful event. The friendly approach you both took helped me to feel more confident about what I was doing. I'd have no hesitation in recommending you to others. Thanks for all your assistance |
Trudy Alcorn 2004 |
I am so pleased that I was advised to see Lawrence. He has given me excellent advice that was clearly explained and appropriate to my needs. Lawrence has been easy to communicate with and has been generous with his time. |
Kate Manekshaw 2003 |
Lawrence Rocks. He was super bloody helpful and incredibly patient with my many plans and silly ideas. Couldn't have done it without him. He knows his stuff and his advice is always accurate. |
Mark Creswick 2003 |
I was referred to Lawrence at the Home Loan Advice Centre by a colleague and have since sent people to him myself after he and his team guided me through each step of the loan process. Without there help I would probably still be procrastinating, rather than working towards my second property. |
Kim Dawson Kevin 2003 |
We recently engaged Home Loan Advice Centre to source us the best value loan in the market for our individual requirements. Not only did they sources us a competitive interest rate but they also structured the loan to meet our personal needs. The tiresome process of dealing with the banks was covered 100% by Home Loan Advice Centre. |
David Wheatley 2003, 2007 |
This is a heartfelt THANK YOU for all the help you have been to me once again. |
James Schramko 2003 |
DO NOT WASTE YOUR TIME with an oversized bank or lazy broker. LAWRENCE is the ONLY finance person who was able to help my particular situation after I had been given conflicting incorrect advice and shocking service from three other sources over six months. |
James Atkins 2002 |
We obtained a loan for our house after many months of difficult negotiations with banks and other providers. Thankfully Lawrence ploughed through all the red tape that had bewildered me long ago. |
Leighanne Andrew 2001 |
It may seem strange to give a recommendation to someone in the finance industry but I thought my Mortgage Broker did such a good job I wanted to tell people about him. |